The Malaghan Institute privacy policy statement

The Malaghan Institute is committed to protecting and maintaining the privacy, accuracy, and security of your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy sets out how we collect, use, disclose and hold personal information. The Malaghan Institute may, without notice, amend or modify this Privacy Policy by uploading the amended Privacy Policy to our website.

1. Information collection

The Malaghan Institute collects your personal information only in accordance with the New Zealand Privacy Act 2020. Where possible, we will collect your personal information directly from you, this may be from you submitting information from a form on this website, or by speaking with us directly. At times we may also collect your information through external providers where you have indicated that you are interested in supporting our work. Any information you provide an external provider will only be sent to us after agreeing to an active opt in mechanism to share your data with us.

The kinds of personal information we collect from you, and the use of that information depends upon your dealing with us. Generally, the information we collect is:

  • Name
  • Home, business and/or postal address
  • Email address
  • Date of birth
  • Educational history and qualifications (for job applicants or volunteers)

 We will not collect information about you unless you have consented, or the collection is required or authorised by law.

2. Use of information

We will use your personal information for the purposes for which we collected it, for other related purposes that you would reasonably expect, and as otherwise permitted or required by law. By providing us with your personal information, you consent to us holding, using, and disclosing your personal information for the following purposes:

  • To offer the most relevant information and updates related to the work we do at Malaghan
  • To communicate with you about fundraising, donations, campaigns, causes and events
  • To obtain your feedback on our work
  • To process any donations you make
  • For any other purposes for which you have given permission

Your information will not be used for any purpose to which you would not reasonably expect us to use the information provided.

3. Opting out of communications

Where we use your personal information to send you marketing and promotional information by post, email or telephone, we will provide you with an opportunity to opt-out of receiving such information. By electing not to opt-out, we will assume we have your implied consent to receive similar information and communications in the future.

If you do not wish to receive direct marketing communications from us, please contact us on the details provided at the end of this policy.

4. Storage and Security of personal information

The Malaghan Institute takes all reasonable steps to keep personal information accurate and up to date. Ensuring the secure storage of your personal information is very important to us.

We store your personal information in electronic records, and take reasonable, industry standard steps to protect personal information from loss, misuse or unauthorised access, disclosure, or modification. Information is destroyed or permanently de-identified when it is no longer required for any purpose for which it was collected, or when we are no longer required by law to retain it. Employees, volunteers, and data processors working on behalf of the Malaghan Institute are obliged to respect the confidentially of any personal information we hold.

The handling and processing of financial information is managed via highly secure PCI compliant software and payment gateways. Your financial information is encrypted on our servers and no staff can access card details once they have been entered into the system.

5. Disclosure of your information

Without your specific consent on a case-by-case basis we will not sell, rent or otherwise share your personal information with anyone else, in exception of the below statement.

To reduce operating and administrative costs, we may securely transfer data to third-party suppliers and organisations to provide services such as phone calls, printed materials or online communication. These organisations must also comply with, and not breach, the New Zealand Privacy Act of 2020 and are bound by tight agreements which protect your privacy.

6. Website and Cookies

When you access our website we may place small data files (or cookies) on your computer or other device to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page, and how we perform in providing content to you.

A cookie does not identify individuals personally, but it does identify computers. You can set your browser to notify you when you receive a cookie, and this will provide you with an opportunity to either accept or reject it in each instance.

We may gather your IP address as part of our business activities and to assist with any operational difficulties or support issues with our services. This information does not identify you personally.

7. Notification of changes

If we make any material changes in our privacy practices, we will send an e-mail notification to everyone who has opted to receive communications from us. If the change to this policy would change how your personally identifiable information is treated, then the change will not apply to you without your affirmative consent.

8. Your right to access and update your information

In accordance with the New Zealand Privacy Act of 2020 you have the right to make a request to access your personal information held by Malaghan Institute. This request is to be made in writing to the address provided at the end of the document. We will require you to provide us with sufficient identification before providing access to your personal information. If we are required or authorised by law to do so, we may refuse access. If you believe the personal information, we hold about you is inaccurate, incomplete or out of date, please contact us at the details shown below. If you satisfy us that any personal information, we hold about you is not accurate, complete or up-to-date, we will amend our records accordingly.

9. Contact information

If you have any questions, concerns or complaints about our management of your personal information, please contact us at the details below.

Phone: (04) 499 6914

Email: [email protected]


Malaghan Institute of Medical Research

PO Box 7060


Wellington 6242

We will confirm receipt of your query and respond to you within a reasonable time.